I
was staring at my computer screen and typing furiously when the phone
rang. A glance at the caller ID told me that it was my plumber, Sam. I
kept typing. Experience tells me that a call from Sam is best left to
voice mail.
After only two rings, it quit. A
leaden feeling settled into my gut. My wife has more sense than to
answer Sam. She must. She mu—
A loud tapping at my office door
told me that she didn’t. My wife poked her head in the door. “It’s Sam,
and he says it’s urgent.”
I picked up the phone. “No.”
Before I could slam it, Sam
said, “Ain’t no reason to get all huffy. I wanted to let ya know that I
took to heart that blog thingie you wrote last week.”
I had no idea that Sam followed
my blog. “Which blog thingie?”
“The one about how Book
Trailers is a load of crock, and how anyone who pays hunnerts of
dollars on one is a doofus.”
“I didn’t say it quite like
that. What I said was—”
“Oh yeah, you was more
diplomatified, but that’s what it all come to.” “You done some fancy
arithmetic about how many storybooks you’d have to sell to amortifize a
trailer, and how a feller couldn’t never know if them extra sales come
from the trailer or from something else. It was real clever, but of
course, it was stinking wrong.”
I tightened my grip on the
phone. “Wrong? In what way? The math is pretty simple. It’s a rare
author who earns more than a buck a book in royalties. If a trailer
costs a thousand dollars, it needs to gain a thousand extra book sales
just to break even. And how could you possibly track that?”
“There ya go again, getting all
theorified on me. But it don’t matter to me if you ain’t wanting to
profit from my new business venture.”
I sighed. “Let me guess.
BookTrailersRUs.com, or something dopey like that?”
I heard the meaty thump of a
hand almost but not quite covering the phone. Sam bellowed, “Hey,
Samantha, You-Know-Who’s on the phone, and he don’t like our new Web
site name, and now he’s giving me a load of hooey about numbers. You
wanna talk sense at him?”
Samantha’s voice was faint but
audible. “Tell him he only pays for measurable results.”
That got my attention. The holy
grail of marketing is measurable results.
Sam’s voice came back on the
line. “Lookit, I guess you ain’t interested, so I better let you get
back to—”
“Tell me about the measurable
results.”
“Oh, well it ain’t that big a
deal.”
“Tell me.”
A long pause. “It’s kinda
experimental right now, and we ain’t ironed out all the kinks yet.”
I leaned forward. “Sam, if you
know how to measure results on a Book Trailer, I want to hear about
it.”
Sam cleared his throat. “The
way it works is we make you a storybook trailer fer free, and then you
pay us half the royalties on any sales we prove was a result of the
trailer.”
I couldn’t believe my ears.
There had to be a catch. With Sam, there’s always a catch. I spent the
next ten minutes grilling Sam on how it worked. There was no catch. Sam
actually meant what he said. It sounded like a can’t-lose proposition.
“All right, I’ll take a chance
on this,” I said. “What do I have to do?”
“Just tell me about yer
storybook. Then we make a trailer fer it. And not a cheap one, neither.
None of this still-shot with voice-over doofusness. All our trailers
has live action.”
“How many minutes?”
“You tell me,” said Sam.
“People have short attention
spans. I wouldn’t go over a minute on a trailer.”
Sam grunted. “See, that just
shows you don’t know nothing. Our trailers lasts a whale of a lot
longer than that. You might say we ain’t experts, but since we’re
taking all the risk, how about letting us be the marketing
professionals and you just help us help you?”
I couldn’t argue with that, and
I figured if it didn’t work out, it wouldn’t cost me anything. “Okay,
we’ll play it your way, Sam. What about hosting?”
“Um, hosting?”
“Yes, a trailer can use up a
lot of bandwidth. If a million people see this trailer, it could cost a
lot of money in bandwidth charges. So whose hosting platform are we
using, yours or mine?”
“My platform, of course. Now,
just tell me what yer storybook’s about.”
I spent the next half hour
doing exactly that.
Sam said “uh-huh” about five
hundred times but didn’t ask any questions. I figured that was because
I’d captured the essence of my story.
When I ran out of steam, Sam
asked, “You got any cover art fer your storybook?”
“I’ll e-mail you that.”
“Last question. You got a book
signing coming up for this storybook?”
“Next month at Powell’s. But I
don’t think a trailer’s going to be much use for that. I’ll be
speaking, and the experts say that a good talk has more to do with
sales at a book signing than some lame trailer running on a laptop. And
there’s no way to measure the results of a trailer.”
“You worry about your talking
and I’ll worry about the trailering. And try to get there early.”
* * *
Honestly,
I forgot about Sam and his trailer in the month that followed. I didn’t
hear anything back from him, and I had a zillion things to do. Which
explains why I cut it close on leaving for the signing.
Powell’s is the largest
bookstore in the world. It’s right across the river from me in
Portland, Oregon, and it normally takes about
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forty-five
minutes to get
there. I left an hour before my signing was to begin. Traffic was fine
on the freeway, but once I got into downtown, I hit a major traffic
jam. After being gridlocked for half an hour, I called the bookstore
rep to let her know I’d be late for the signing.
“That’s okay, it’s going great
without you!” Or I thought that’s what she said. A lot of noise
clamored the background.
The closer I got to the store,
the more snarled the traffic became. I finally parked six blocks away
and ran to Powell’s. I was now an hour late. The bookstore staff were
going to kill me. Gasping for breath, I rounded the last corner.
In front of the entrance to
Powell’s was an enormous poster of my book. On a trailer. The kind you
haul hay in. I’m not making this up. It was a huge trailer, with a high
platform.
Dancing atop the platform was
Sam’s niece, Samantha, wearing a beauty queen outfit so small it could
fold up inside a Band-Aids box. A sign above her head read, RAFFLE
TICKETS FOR A DATE WITH MISS BUDWISER 2010: $40. In smaller letters
below: GIT A FREE BOOK TOO!
Hundreds of cheering young men
were crowding in around the Book Trailer, waving pairs of $20 bills. A
cadre of efficient clerks were exchanging raffle tickets for the
twenties.
I spent about ten seconds
deciding whether I was going to throw up. This could not be happening.
It could not be happening. Could not—
“Seems kind of Sir Real, don’t
it?” bellowed a voice in my ear.
I spun around. Sam’s grin was
as wide as Professor Lockhart’s in Harry Potter.
“Sam, what the devil are you
doing?” I screamed. “This . . . I’m . . . you’re crazy . . . my novel .
. . serious fiction . . .”
“We already moved three
thousand copies of yer storybook. They run out after the first hunnert
copies, but they’re giving out rain checks on the rest. Samantha’s got
some nice legs, don’t she?”
“She . . . yes . . . completely
irrelevant!” I shouted.
A clerk erased a number on a
blackboard and chalked a new figure.
“Oops, make that four
thousand,” Sam said. “Ain’t bad at forty bucks a pop. Course, the
bookstore gets twelve ninety-nine fer each copy, which means you get
about fifty cents apiece, after giving half yer royalties to us, and we
get—”
“Twenty-seven dollars apiece!”
I shrieked. “You—”
“Well, don’t get all snippy
with me.” A huffy look crossed Sam’s face. “We got expenses to pay.
That there trailer had to be custom made. Just like I promised, we
provided the platform. We paid for the band width, which you got to
agree is pretty good.” He pointed at a bright pink band painted all
around the sides of the trailer, with SAMANTHA in flaming red letters
every few feet.
“You misspelled Budweiser!” I
hissed. “And what does my book have to do with beer?”
Sam just grinned. “We ain’t
affiliated with no beer company, and any bud who thinks so needs to get
wiser.”
“Sam, this whole thing is
absurd! It’s—”
“Well, just lookit who’s the
big marketing expert now,” Sam growled. “You was hoping to sell maybe a
hunnert storybooks today? Which would earn you a whole hunnert dollars,
which you was going to split with us? That’s what I charge fer
answering my phone. What kind of marketing sense does that make? That’s
absurd, spending all kinds of time and money marketing yer storybooks
when you could be earning money from yer
marketing.”
“Sam—”
“Just do the math, will ya?”
Sam punched numbers into a calculator. “We got another two hours on yer
book signing, but even if we stop now, we’ve sold four thousand raffle
tickets at a profit of twenty-seven dollars and one cent, and that
comes to . . . over a hunnert thousand George Washingtons. ’Course we
got expenses and will have to pay fer dinner and a movie ticket fer
Samantha and the raffle winner and her chaperone—”
“Chaperone?”
Sam scowled at the hordes
hooting at Samantha. “Well, just lookit them young fellers. You
wouldn’t let one of them go on a date with your daughter, would ya?”
“Of course not.”
“So that’s another expense fer
me. I gotta buy me a new tux so I’ll look good on Samantha’s date with
whatever chump wins the raffle.”
“Sam, you are the lyingest,
cheatingest, no-good, dirty, low-down—”
Sam thumped me on the back
heartily. “—marketer you ever seen,” he finished my sentence, grinning
like a wolf. “Well, ain’t that the nicest thing you ever said to me. I
can’t wait to see yer next blog, when you explain why Book Trailers is
the hottest thing in marketing fer the coming year.”
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